In the competitive business world we live in, the way to success is not easy. As part of the streamlining processes, we take all measures possible to increase the profitability and minimize the risks, thereby improve the ability to report to operational systems (customers relationships, sales, inventory, etc). The same systems are used for business processes management and cross-organizational resource management. These processes add millions of records to the various information systems of the enterprise.
Usually, the data is stored in more than one critical system (ERP,CRM, Billing, etc.). No doubt these systems are the cornerstone of business success. Yet once they are installed, there are several questions to be asked:
These considerations suggest that a single enterprise platform is required to highlight trends and patterns that are hidden in the enterprise's applications, and serve them on a silver platter to managers and other employees to support the decision making process.
What is Business Intelligence (BI)?
A Business Intelligence system provides an added value to the enterprise in making smarter decisions. This is a high-quality information and knowledge infrastructure for supporting educated decisions at all management and executive levels within the enterprise, using advanced reporting tools, analysis, detection of exceptions and performance measurement.
BI tools offer accessible and available information to end users with no need for mediation by professionals to extract information. BI systems are in fact a collection of methodologies and tools to extract information and store it in a multi-departmental data warehouse that derives and displays data from the operational systems of the enterprise and from external sources.
By doing so, it supports managers and other employees to take decisions in a quick and efficient manner. The Business Intelligence system enables the enterprise to compete in a dynamic competitive market, anticipating events based on the analysis of behaviors and trends responding to variable and changing needs and demands, and detemining the financial profitability.
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